FAQs

For answers to product and website questions, simply click on the appropriate category below. If you don't see the answer you're looking for here, feel free to contact us. We'll get you the information you're looking for as quickly as possible.

What is the customer service number?
877-GET-YRG1 (877-438-9741)

How do I get in touch with Dallas?
You can email us at yrgfitnesssystem@webcsr.info. Or, once you order the YRG Fitness System, you can join TEAM YRG and send messages directly to Dallas.

How do I join Team YRG?
You have to order the YRG Fitness System to become a part of TEAM YRG, but in the meantime visit our community to see a preview.

How do I upload my pictures into the Community?
Log into our community, then go to the "photos" tab, click on "Add Photos" link on the upper right side next to your name box.

How do I order additional YRG units? 
877-GET-YRG1 (877-438-9741) or add items to the shopping cart.

How do I order other YRG workouts?
You can order online or call our customer service 877-GET-YRG1.

How do I turn my Heart Rate Monitor on?
Download the Heart Rate Monitor Manual.

How do I become a testimonial in a future YRG infomercial?
The best way is to order the YRG Fitness System and then join TEAM YRG. Take pictures and upload them and we'll be able to track your progress. When the time is right, we'll get in touch with you!

Who do I contact if I'm having trouble with accessing TEAM YRG?
You can send a message to the TEAM YRG support team by going here http://help.ning.com/?go=contact, and asking our support team for help.